Campus Portal and Google Account Access Information

Reasons for Expired or Disabled Accounts:

Expired and Disabled for Inactivity:
- Access to your campus account may expire if you have not been actively enrolled and completing courses.
- If you plan to return and take classes, you must reapply for admission to restore your access.
- Reapply here: https://sbcc.edu/apply/index.php
- Account access is typically restored within 1–3 business days after you submit your application.
Excessive Use of Virtual Private Networks (VPNs)
- Microsoft may flag sign-ins that originate from multiple geographic locations within a short period.
- This can occur when using a VPN and may result in your account being temporarily disabled as a security precaution.
Security-Related Account Disablement
- Accounts may be disabled for security reasons, such as suspicious activity or a compromised account.
- If you need assistance, contact IT User Support here:
  https://www.sbcc.edu/it/helpdesk.php

Not Returning, But Need Access to Records or Services?

Ordering Transcripts:
You do not need a campus account to request transcripts.
Order transcripts here:
https://sbcc.edu/transcripts
Paying a Bill:
If you only need to make a payment, contact the Cashier’s Office for options:
https://sbcc.edu/fiscalservices/cashier/

SBCC Google Accounts for Students

Note: SBCC Google accounts are owned by the SBCC School District and should not be used for personal email or business.

If you are a new student, or returning after missing two or more terms, AND are not currently enrolled in a course, your SBCC Google account has the following limitations: See table. Once you officially enroll in a course, full access is granted the next day.

Google App	Enrolled in a course	Not enrolled in a course (for at least two or more main terms)
Gmail	full access	limited access send and receive emails only to other @sbcc.edu accounts
Drive	full access	no access
Forms	full access	no access
Docs	full access	no access
Sheets	full access	no access

Google account expired access and termination of Google account:

If you do not enroll and complete a course within two regular semesters (Spring or Fall) the SBCC google account will be subjected to deprovisioning and eventually deleted. (Note: academic records, personal information, transcripts, etc., will not be deleted and are kept in Admissions and Records.)